*Last updated: 20 July 2023
Welcome to our services at Go Mobile Pet Rehab. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our Services. By accessing or using the Services, you agree to the terms of this Privacy Policy. Please read it carefully.
Information We Collect
We may collect two types of information when you use our Service:
1. Personal Information:
This includes data that can identify you as an individual, such as your name, email address, phone number, and other information you voluntarily provide when registering, contacting us, or using specific features of our Service.
2. Non-Personal Information:
This includes non-personal data that cannot be used to identify you directly, such as your pets name and your pets medical information. We may also collect anonymous data such as browser type, IP address, cookies, and usage statistics.
How We Collect Information
We may collect information through various means, including:
1. Directly from You:
When you provide us with your personal information while using our Service or communicating with us.
2. Via Referral:
As you interact with veterinarian services, certain information may be submitted to us via forms, via email, or via conversations with referring veterinarians and/or their staff.
How We Use Your Information
We use the information we collect for the following purposes:
1. To provide and improve our Services, personalize your experience, and fulfill your requests.
2. To respond to your inquiries and communicate with you about our Services, updates, and promotions.
3. To analyze and understand user behavior, preferences, and trends to enhance our Services and user experience.
4. To detect and prevent fraudulent activities, security breaches, and illegal use of our Services.
How We Share Your Information
We will not sell, rent, or disclose your personal information to third parties, except as described in this Privacy Policy or with your consent. We may share your information with:
1. Referring Veterinarians
We may engage originating sources such as primary veterinarians and/or their staff to assist us in providing and improving our Services. These service providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
2. Consulting Professional Practitioners
We may engage other experts and practitioners to assist us in providing and improving our services. Third party practitioners will not have access to your personally identifiable information. If a consult is solicited from a professional for such matters, then that information shared will be anonymous data regarding your pet (The patient) and will not be used for any other purpose.
3. Legal Compliance:
We may share your information to comply with federal and provincial laws, regulations, legal processes, or judicial warrants.
4. Business Transfers:
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of those websites.
Your Choices
You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights or have any questions about your data, please contact us.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. Your continued use of the Service after the changes constitute your acceptance of the updated policy.
Contact Me
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact me at nancy@gomobilepetrehab.com
Thank you for trusting me with your information.